TFG Jobs

Responsibilities: 

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 2 years store leadership experience.

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus – understands, anticipates, and meets the needs and expectations of customers
• Directs work – effectively plans, organizes and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organization
• Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences – recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of others

Sales Associate (120h) – Totalsports – Mall of Africa (Contract)

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience: 

• Grade 12 (Matric)

Skills:  

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards – Ensures quality and compliance in the delivery of their work
• Continual Improvement – Actively seeks opportunities to continually improve processes
• Decision Making – Analyses complex situations to ensure effective and timely choices
• Driving & Persevering
• Meeting Customer Expectations – Consistently delivers exceptional customer service
• Planning & Organizing – Uses a structured approach to effectively manage tasks
• Relating & Networking

TFG:
Who we are is best because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth. Join us and explores endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?

Seasonal Sales Associate Opportunity (120hr) – Mpumalanga

TFG is looking for fun, energetic, excited and hardworking SEASONAL employees to help create the ultimate shopping experience during the festive period.
If you love retail, have a strong selling instinct, thrive in a fast-paced environment, and enjoy connecting with people — we’d love to hear from you!

Responsibilities: 
•    Being an ambassador for our brand and creating an unforgettable shopping experience for our customers
•    Exceed Customer expectations by identifying and providing them with the best possible solutions.
•    Actively keeping track of sales performance against target.
•    Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
•    Searching out opportunities for making new sales.
•    Ensure timely replenishment of merchandise to ensure the store is consistently customer-ready.

Qualifications and Experience:
•    Experience within the retail environment
•    A Matric certificate (advantageous)

Skills and Requirements:
•    A positive, can-do attitude
•    Be a South African Citizen
•    Excellent communication and selling skills
•    Passion for retail and fashion – advantageous
•    Sales driven and customer focused
•    Possess a strong work ethic
•    Demonstrate initiative to deliver results.
•    Ability to thrive under pressure
•    The ability to deal efficiently with customer queries and complaints
•    Willing to work retail hours
•    Reliable transport
•    Available to start immediately

If you have not heard from us within four weeks, your application was regrettably not successful.