How To Apply for Pick N Pay Jobs

Implement a standard greeting protocol, Provide assistance by knowing product locations, features, and benefits, Establish a clear process for addressing customer complaints, including escalating issues when necessary, Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated, Maintain a clean and organized store environment and organizing merchandise displays, Establish clear communication protocols for interacting with customers, colleagues, and management, Benefits of Standard Operating Procedures, Ensures all assistants perform tasks in a similar manner, leading to a more consistent customer experience .Assertive and able to communicate effectively

• Align with Pick N Pay values
• Self-motivated and own development driven mindset
• Good Service Orientation
• Good Interpersonal skills and a Team player
• Customer centric
• Outstanding customer care skills, the ability to interact and communicate with customer.
• Maintain outstanding store condition and visual merchandising standards
• Merchandise products according to laid down standards
• Check quality, rotate stock, remove expired stock
• Prevent wastage/ shrinkage/damages
• Check temperatures/maintain the cold chain (if applicable)
• Maintain hygiene, housekeeping and safe working standards (floor and back-up)
• Check correct pricing e.g. lables – Adhere to and maintain security procedures
• Operate and clean equipment according to laid down standards
• Respond to customers’ queries in courteous manner
• Promote products

At Pick n Pay, we’re looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals.
We have exciting opportunities for determined, focused and dedicated individuals who wish to apply for Clothing Assistant Manager position.
Candidates need to demonstrate professional values and attitudes; and the ability to integrate acumen and technical competence with each area of the value creation process.

Requirement

Customer Journey:
Customer centric approach

Ensuring customer service standards are rigorously applied
Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.

People Management: (Assist Store Manager with functions):
Manage all people related aspects on an ongoing bases for staff.
Able to deal with employee shortcomings if/when needed.
Assist with recruitment on a store level according to company policy and procedures.
Assist with Identify training and Development initiatives for employees.
Assist with performance management – focus on talent management and succession planning.
Able to lead and manage a team of employees.
Assist with identify training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management:

Opening and locking of store in accordance with the company security procedures
Conducting start & end of day reporting and procedures
Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
Monitoring quality and controlling soilage of merchandise and taking appropriate action
Controlling shrinkage
Ensure that OHS standards are adhered to at all times

Sales/Promotions:
Promoting sales to achieve budgets and monitoring sales, turnover and participation.
Conducting promotions
Implementation of markdowns and RTC’s