Implement a standard greeting protocol, Provide assistance by knowing product locations, features, and benefits, Establish a clear process for addressing customer complaints, including escalating issues when necessary, Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated, Maintain a clean and organized store environment and organizing merchandise displays, Establish clear communication protocols for interacting with customers, colleagues, and management, Benefits of Standard Operating Procedures, Ensures all assistants perform tasks in a similar manner, leading to a more consistent customer experience.
- assertive and able to communicate effectively
- Align with Pick N Pay values
- Self-motivated and own development driven mindset
- Good Service Orientation
- Good Interpersonal skills and a Team player
- Customer centric
- Outstanding customer care skills, the ability to interact and communicate with customer.
- Maintain outstanding store condition and visual merchandising standards
- Merchandise products according to laid down standards
- Check quality, rotate stock, remove expired stock
- Prevent wastage/ shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Maintain hygiene, housekeeping and safe working standards (floor and back-up)
- Check correct pricing e.g. lables – Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Respond to customers’ queries in courteous manner
- Promote products
- If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
addressing customer complaints, including escalating issues when necessary, Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated, Maintain a clean and organized store environment and organizing merchandise displays, Implement a standard greeting protocol, Provide assistance by knowing product locations, features, and benefits, Establish a clear process for addressing customer complaints, including escalating issues when necessary, Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated, Maintain a clean and organized store environment and organizing merchandise displays, Establish clear communication protocols for interacting with customers, colleagues, and management, Benefits of Standard Operating Procedures, Ensures all assistants perform tasks in a similar manner, leading to a more consistent customer experience, and management, Benefits of Standard Operating Procedures, Ensures all assistants perform tasks in a similar manner, leading to a more consistent customer experience
– Hard working and able to work shopping mall hours
-Able to work under pressure
– Passion for retail
– Proficient in English
- Assertive and able to communicate effectively
- Align with Pick N Pay values
- Self-motivated and own development driven mindset
- Good Service Orientation
- Good Interpersonal skills and a Team player
- Customer centric
- Check quality, rotate stock, remove expired stock
- Prevent wastage/ shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Maintain hygiene, housekeeping and safe working standards (floor and back-up)
- Check correct pricing e.g. lables – Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Respond to customers’ queries in courteous manner
- Promote products
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